Orders are placed directly on our website. Simply select your product, add it to your cart, and follow the instructions to complete the checkout process.

Hikari Medical Solutions accepts payments via credit/debit cards and other electronic payment methods available during online checkout.

Yes. The brand offers domestic shipping and, depending on availability, may also ship internationally. Specific details are provided during checkout.

Delivery time depends on the customer's location and the shipping method selected. Generally, timeframes are indicated in the order confirmation.

Yes. Once shipped, Hikari Medical Solutions provides tracking information so you can monitor the status of your package.

We recommend contacting customer support as soon as possible via the contact form or email, including your order number and a description of the issue.

Modifications or cancellations must be requested before the order is processed and shipped. You must contact customer service immediately.

Hikari Medical Solutions has a return policy, generally applicable to unused products in their original packaging. Full details can be found in the policies section of the website.

You can reach the Hikari Medical Solutions team through the contact form on our website or via the email and social media channels provided.

Yes. You can consult customer service for personalized product recommendations based on your skin type and skincare goals.